If you are looking to return your used product to ensure proper recycling/disposal in exchange for a discount, click here. If you are looking to return an item for other reasons, please see our return policy below.
Orders are processed and shipped within 48 hours. UPS is our primary carrier with Clarkson University students and organizations eligible for the Clarkson In-Person Delivery. All products with a return postage date within 30 days of order placement are eligible for full refund. All products with a return postage date within 60 days of order placement are eligible for a 40% refund. Free shipping is included for all returns within 60 days of order placement. For returns after 60 days, we will not provide free shipping or refunds.
In order to qualify for a product exchange, the product purchased should be damaged or the incorrect size. If you are not satisfied with our product, you will be given a refund based on the criteria above. If you have any questions or concerns regarding this criteria or the product itself, please contact me directly at firstname.lastname@example.org.